jili48 Privacy Policy

jili48 ("we," "us," or "the platform") is an online gaming platform serving players in the Philippines. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with your use of the jili48 website, mobile app, and associated services.

We are committed to handling your personal data responsibly and in a manner consistent with applicable Philippine data privacy principles. This policy applies to all registered account holders and visitors to the jili48 platform.

By using jili48, you confirm that you are at least 21 years of age and that you consent to the collection and use of your personal data as described in this policy.

We collect different types of information depending on how you interact with jili48. The main categories are:

We do not collect sensitive personal information beyond what is necessary for identity verification and financial security. We do not collect information about your religion, political views, or health status.

The personal data we hold is used for the following purposes:

• Account management: To create, maintain, and secure your jili48 account
• Identity verification (KYC): To confirm your age and identity before processing withdrawals, as required for account security
• Transaction processing: To handle deposits and PHP withdrawals to your Philippine bank account or supported e-wallet
• Platform security: To detect and prevent fraud, money laundering, and other prohibited activities
• Customer support: To respond to queries, complaints, and account-related requests
• Platform improvement: To understand how players use the platform and to make improvements based on aggregate usage data
• Responsible gaming: To monitor for signs of problem gaming behaviour and to implement any self-exclusion or limit requests you make
• Communications: To send you account notifications, security alerts, and — where you have opted in — information about member offers

We do not use your personal data for automated decision-making that produces significant effects without human review, nor do we use it to build profiles for third-party advertising purposes.

jili48 applies industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers
• Encrypted storage for sensitive account and financial data at rest
• OTP-based authentication as part of the login and account verification process
• Access controls that restrict internal access to personal data on a need-to-know basis
• Regular security reviews of systems handling personal and financial data

While we maintain strong security practices, no online system can guarantee absolute security. If you suspect your account has been compromised, contact support immediately through your jili48 account dashboard.

You are also responsible for keeping your login credentials secure. jili48 will never contact you by email, SMS, or chat to ask for your full password or OTP code.

jili48 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit a website or use an app.

The types of cookies we use include:

• Essential cookies: Required for the platform to function, including session management and security. These cannot be disabled without affecting how the platform works.
• Analytics cookies: Used to understand how players navigate the platform, which areas are most used, and where improvements are needed. This data is aggregated and not linked to individual identities.
• Preference cookies: Store your settings and preferences to improve your experience on return visits.

You can manage cookie preferences through your browser settings. Blocking essential cookies may prevent parts of the platform from working correctly. The jili48 mobile app uses equivalent device-level tracking to deliver the same functionality described above.

jili48 does not sell or rent your personal data. We share data with third parties only in the following limited circumstances:

• Payment processors: Financial data is shared with third-party payment service providers as necessary to process deposits and PHP withdrawals. These providers are bound by data protection obligations.
• Identity verification providers: KYC document data may be processed by identity verification partners as part of the account verification process.
• Security and fraud prevention: We may share data with fraud prevention services to protect the platform and its players.
• Legal requirements: We may disclose personal data when required by applicable Philippine law or in response to a valid legal process, such as a court order or official government request.

All third parties who handle data on behalf of jili48 are required to process that data only for the specified purpose and to maintain appropriate security standards.

As a jili48 player, you have rights regarding the personal data we hold about you. These include:

• Right to access: You can request a copy of the personal data jili48 holds about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can request that it be corrected. You can update most account details directly in your account settings.
• Right to deletion: You may request that your personal data be deleted. Note that some data must be retained for legal, financial, or security reasons even after an account is closed — we will inform you of any retention obligations that apply.
• Right to object: You can object to certain uses of your data, including direct marketing communications. You can opt out of marketing messages at any time through your account notification settings.

To exercise any of these rights, contact support through your jili48 account. We will respond to verified requests within a reasonable time consistent with applicable requirements.

jili48 retains personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. The general retention principles we apply are:

• Active accounts: Personal and financial data is retained for the duration your account is active on the platform.
• Closed accounts: After account closure, we retain certain records — including transaction history and identity verification documents — for a period required for legal, financial compliance, and fraud prevention purposes.
• Communications: Support and communications records are retained for a period sufficient to resolve disputes and for quality review purposes.

After applicable retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked to an individual player.

jili48 may update this Privacy Policy from time to time to reflect changes in how we operate, new services we offer, or updated legal requirements. When we make material changes, we will notify registered players through an in-platform alert or by email before the updated policy takes effect.

The "Last updated" date at the top of this page always shows when the current version was published. We encourage you to review this policy periodically. Continuing to use jili48 after a policy update is communicated constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy, how jili48 handles your personal data, or how to exercise your data rights, you can reach our support team through the Help section inside your logged-in account dashboard.

For general platform questions, the FAQ page covers a wide range of topics. For account-specific matters, logging in and using the in-app support channel is the fastest route to assistance.